Supported & Flexible

We're Here To Help
when You Need It​

Online Help

Help is just a click away from within the Projector application. Just click on the ? icon in Projector Web or press F1 in the Management Portal to pull up our Online Documentation. Or, do a search in the Projector e3 community to find tutorials, webinars, best practices, templates, and more.

Submit A Support Request​

We’re committed to providing top-notch product support to our customers. Although we formally commit to respond to support requests in one business day, we strive to deliver complete answers within minutes of your request whenever we can.

To submit a support request, please click on the question mark SUPPORT button in the bottom right corner of your screen. 

Email Support

Send us an email and a member of our support team will get back to you as soon as possible:

[email protected]

Hours

Product support is available from 9:00 AM to 5:00 PM U.S. Eastern Time, Monday through Friday, except for the typical U.S. holidays.

Organizations who have purchased 24×7 emergency support have a number that can be used for emergency issues outside of normal support hours.

Phone Support

Give us a call, we’d love to talk:

US: +1 (617) 431-4111 x 1
UK: +44 (0) 20-8099-5926 x 1
AUS: +61 (28) 317-3545 

Learn more about what Projector can do for You.